Privacy Policy

The website,, (“Service”) is provided by Dialachemist Limited (“Dialachemist”) on behalf of VALNEVA UK LTD (“VALNEVA”). All other elements of domain are provided by VALNEVA.

This privacy policy sets out how Dialachemist uses and protects any information that you give Dialachemist when you use the Service.

Dialachemist are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Service, you can rest assured that it will only be used in accordance with this privacy statement.

We may from time to time alter the terms of our Privacy Policy. Details of any changes will be published on this page. However, we will not significantly change how we use your personal information that we hold without your prior agreement.

This policy is effective from 1st January 2017.

What we collect

We may collect the following information:

  • name and title.
  • contact information including email address.
  • your address.
  • details of transactions you carry out through the website.

What we do with the information we gather

We require this information:

  • to fulfil orders you placed on the Service and provide the related services you requested from us;
  • to better understand your needs and so provide you with a better service.

We may use this information from time to time to contact you regarding other products and services that we offer that may be similar to the products or services you have purchased through the Service, or to let you know about special offers. You can unsubscribe from any marketing emails at any time by contacting us at or 01254 356799 or clicking on the unsubscribe link in any such message or communication.

We share this information with VALNEVA as we operate the Services on their behalf, and they will use the information for the following purposes:

  • To market Moskito Guard products and product promotions via email communication.

Full details of Valneva’s privacy policy can be found at

Each of Dialachemist and VALNEVA will be the data controllers of any such personal information held by them.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all information we collect.

How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More Info
CART CART The association with your shopping cart. N/A
CATEGORY_INFO CATEGORY_INFO Stores the category information on the page that allows to display pages more quickly. N/A
COMPARE COMPARE The items that you have in the Compare Products list. N/A
CURRENCY CURRENCY Your preferred currency. N/A
CUSTOMER CUSTOMER An encrypted version of your customer id with the store. N/A
CUSTOMER_AUTH CUSTOMER_AUTH An indicator if you are currently logged into the store. N/A
CUSTOMER_INFO CUSTOMER_INFO An encrypted version of the customer group you belong to. N/A
EXTERNAL_NO_CACHE EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not. N/A
FRONTEND FRONTEND Your session ID on the server. N/A
GUEST-VIEW GUEST-VIEW Allows guests to edit their orders. N/A
LAST_CATEGORY LAST_CATEGORY The last category you visited. N/A
LAST_PRODUCT LAST_PRODUCT The most recent product you have viewed. N/A
NEW_MESSAGE NEW_MESSAGE Indicates whether a new message has been received. N/A
NO_CACHE NO_CACHE Indicates whether it is allowed to use cache. N/A
PERSISTENT_SHOPPING_CART PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site. N/A
POLL POLL The ID of any polls you have recently voted in. N/A
POLLN POLLN information as to what you have voted on. N/A
RECENTLY_COMPARED RECENTLY_COMPARED The items you have recently compared. Information on the products you have emailed to friends. N/A
STORE STORE The store view or language you have selected. N/A
USER_ALLOWED_SAVE_COOKIES USER_ALLOWED_SAVE_COOKIES Indicates whether a customer allowed to use cookies. N/A
VIEWED_PRODUCTS_IDS VIEWED_PRODUCTS_IDS The products that you have recently viewed. N/A
WISHLIST WISHLIST Products added to your wishlist. N/A

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Service. To find out more about cookies, including to see what cookies have been set and how to manage and delete them, visit

Links to other websites

Our Services may contain links to enable you to visit other websites. However you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Processing of your personal information

Dialachemist will not otherwise pass on, sell, or distribute your personal information to third parties unless we are required by law to do so, or to enable us to fulfil your order.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10.00 will be payable. If you would like a copy of the information held about you please write to Dialachemist 4 Petre Road, Clayton Business Park, Clayton Le Moors, Accrington, Lancashire, BB5 5JB or

If you believe that any information we may hold is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Revocation of consent

You may at any time revoke your consent to the terms of this privacy policy and your use of the Service. To do so, please write to Dialachemist, 4 Petre Road, Clayton Business Park, Clayton Le Moors, Accrington, Lancashire, BB5 5JB or

On receipt of such a request, your details will be deleted as soon as reasonably practicable and your access to the Service website will be revoked.

UK/MG/0617/0156 June 2017

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