Delivery & Returns
Dialachemist.com™ will ensure that the items you have ordered are safely delivered to your chosen address by Royal Mail or DPD depending on order size.
For orders placed before 12pm, Monday to Friday (excluding Bank Holidays) you can expect delivery within 3 working days.
- Standard delivery (within 3 working days) - £2.99
Please note the following:
If you are not in to take delivery of your order and a card is left, it is your responsibility to collect your items. We are more than happy to deliver to a work or alternative address. Please add this to your order at the delivery stage.
If you are unhappy with an item, have received an item damaged or the item is not suitable then email firstname.lastname@example.org within seven working days (excluding Weekends and Bank Holidays) beginning the day after the day of the delivery of your item(s), quoting your order number/proof of purchase. You must take reasonable care of the item(s). Please ensure you send item(s) back to us with a proof of postage.